Note: The job is a remote job and is open to candidates in USA. Gallagher is dedicated to helping clients face risk with confidence through a client-centric suite of consulting tools and advanced data analytics. They are seeking a Personal Lines Account Representative to provide exceptional service to clients by assisting them with their insurance needs, maintaining accurate client data, and driving the sale of additional services.
Responsibilities
- Help clients navigate their insurance needs with confidence
- Provide personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs
- Discuss auto, homeowners, or umbrella policies to ensure clients feel supported
- Maintain accurate client and policy data, using Gallagher’s technology to streamline processes and improve service quality
- Collaborate with your team to help secure existing business and drive the sale of additional services, while managing multiple priorities
Skills
- Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
- Producer's license
- Strong written and verbal communication skills
- Proficient in using technology as a tool to maximize productivity and quality
- Appropriate licensing as required
- 1+ years of prior call center experience
- Currently licensed in P&C
- Working knowledge of Microsoft software, Applied Epic, and Salesforce
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
Company Overview
Gallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.Company H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.