Note: The job is a remote job and is open to candidates in USA. Gigamon is a company dedicated to protecting hybrid networks and data for large organizations. They are seeking a Sales Engineer to support their Enterprise Sales team, focusing on driving technical sales activities and managing customer relationships in enterprise accounts.
Responsibilities
- Provide technical Sales support for all Gigamon products and solutions
- Performs a high-level specialized systems engineering role as an individual contributor, specializing in pre-sales activities
- Performs in-depth and technical presentations for customers, partners, and events
- Design network monitoring architectures with top customers
- Responsible for all customer proof of concepts and product evaluations from deployment to completion
- Provides mentorship/guidance on Technology and competitive trends to clients, partners, and employees
- Manage key End-user technical relationships
- Communication driver between the Field and Corporate on technical issues
- Complex pre-sales technical support
- Account and Partner Management/Development
- Create detailed network and logical design diagrams that clearly articulate monitoring architectures, traffic flows, and deployment topologies for customers and internal teams
- Travel throughout the Southern California / Hawaii region as needed to support customer engagements, meetings, and on-site POCs
Skills
- Bachelor's degree in a technical area (Electrical Engineering, Computer Science, Computer Engineering) or equivalent work experience
- 3-7 years of experience in a Pre-Sales Engineer role in networking, cyber security, or Cloud/AI
- Experience in a customer-facing role
- Demonstrated track record of consistently meeting or exceeding sales quotas and revenue targets
- Solid understanding of network fundamentals and the OSI model — specifically how traffic flows across Layers 1-7, and how network visibility/monitoring solutions map to each layer
- Proficiency with diagramming tools (Visio, Lucidchart, draw.io, or equivalent)
- Experience with network taps, packet brokers, or NPM/NDP tools
- Hands-on experience with Wireshark or similar packet analysis tools
- Effective technical presentation skills
- Good Communication capabilities
- Comfortable with technical and business English usage (document reading, e-mails, conference calls)
- Currently resides in or near Orange County, CA
- Highly reliable and punctual — consistently on time for customer meetings, internal calls, and team commitments
- Self-directed and independent — able to manage opportunities end-to-end with minimal hand-holding
- Creative problem solver — brings fresh ideas to technical solutions, account strategies, and customer engagements
- Strong team player with a no-ego mindset — willing to step up and support teammates when needed, even outside your assigned territory or scope
- Ability to quickly synthesize and convey complex technical concepts through clear visual diagrams and well-structured PowerPoint slide decks
- Willing and able to travel across the greater Southern California region (LA, OC, San Diego, Inland Empire)
- Experience in Cisco, VMWare, AWS, GCP, or Azure is desirable
- Portfolio of design work a plus
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