SCC is Europe's largest privately-owned IT company, located in Birmingham, dedicated to providing exceptional customer experiences through IT transformation. They are seeking a Repair Centre Engineer to professionally repair a variety of hardware and peripherals, ensuring compliance with company policies and maintaining high standards of repair quality.
Responsibilities
- Diagnose and repair devices such as but not limited to, PC’s, Laptops, Printers, retail equipment etc
- Ability to repair devices at component level
- Capable of supporting other departments as and when required
- Update relevant business systems to the required standards and in line with agreed processes
- Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
- To be approachable and accepting of Training requirements in relation to the role and operation
- To maintain the skills and knowledge required within the team to perform the role to the required standard
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
- Must be able to embrace new technologies and adapt to change
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
- To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary
Skills
- Security clearance or willingness to apply will be required for this role
- Experience in electronics repair or technical maintenance environment
- Familiarity with diagnostic tools and repair techniques
- Accreditations to repair Tier1 Product repairs e.g. HP/Lenovo & Dell
- Ability to identify and resolve faults using standard diagnostic tools
- Careful and precise handling of equipment to ensure high quality repairs
- Ability to repair devices at component level
- Capable of supporting other departments as and when required
- Update relevant business systems to the required standards and in line with agreed processes
- Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
- To be approachable and accepting of Training requirements in relation to the role and operation
- To maintain the skills and knowledge required within the team to perform the role to the required standard
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
- Must be able to embrace new technologies and adapt to change
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
- To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary
Benefits
- Large company benefits
- A broad flexible benefits scheme
- 2 paid-for volunteering days a year
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
Company Overview
SCC enable people to do business by planning, supplying, integrating and managing their IT. It was founded in 1975, and is headquartered in Birmingham, Birmingham, GBR, with a workforce of 5001-10000 employees. Its website is https://www.scc.com.