Senior Manager, Learning Management System Administration – Training

Job Description: • Support the AD in the assessment and improvements to the current structure, content, and usage • Deploy and manage training assignments within LMS platforms • Ensure accurate tracking, reporting, and completion • Support curriculum updates and learner experience improvements • Troubleshoot LMS issues and coordinate with system owners or vendors • Execute established training operations processes, standards, and workflows across BUs • Support planning and delivery of onboarding, launch, POA, and ongoing training programs • Maintain training calendars, schedules, and operational plans aligned to business priorities • Ensure readiness of materials, systems, and logistics for successful delivery • Support onboarding logistics and execution for new hires and field builds • Coordinate cross-functional activities to ensure seamless onboarding experiences • Execute onboarding playbooks, templates, and readiness plans • Track onboarding completion and readiness metrics • Build and manage project plans for training initiatives and launches • Track milestones, deliverables, and dependencies • Identify risks and proactively escalate issues • Ensure alignment between content development and execution timelines • Support execution of training components for POAs, workshops, and national meetings • Coordinate logistics, materials, communications, and surveys • Ensure smooth execution and strong participant experience Requirements: • Bachelor’s Degree required • 5–8+ years of experience in training operations, sales operations, or learning & development • Experience supporting commercial field teams (pharma/biotech preferred) • Strong project management and organizational skills • Experience working in cross-functional environments • Familiarity with LMS platforms and training systems • Ability to work independently and on a team; a positive, team-focused approach is essential • Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint) • Ability to travel domestically as needed Benefits: • Medical benefits • Fringe benefits