Job Description:
• Management of internal demo systems, including users, access, content, updates, testing, etc.
• Primary liaison between technical/product teams and Solution Consulting teams for coordination of releases, bug tracking and management, etc.
• Maintain a strong working knowledge of the clinical trial process, all applicable regulations, and Medable’s technology and solutions.
• Manage all technical aspects of RFx responses
• Review clinical trial protocols to understand the trial, its requirements, and workflows.
• Partner with Solution Consulting team to understand customer requirements and plan, prepare, and execute powerful presentations that demonstrate Medable’s value proposition.
• Help transition all applicable information discovered in the sales process to the customer success team.
• Communicate client needs to the R&D teams for future product enhancements.
• Participate in trade show presentations.
• Maintain standard & custom demonstration environments.
• Keep CRM up to date with all relevant information.
• Keep up to date on all Learning assignments from LMS.
• Document and help maintain training material for future Solution Consultants.
• Work cross-functionally with Sales, Strategy, Marketing, and Product Management teams.
• Define best-practices and related processes for the team, including demo flows, environment management, and other activities.
• Other duties as assigned.
Requirements:
• 8+ years of experience in Technical Sales Consulting, clinical trial, healthcare software, or eCOA sales and/or technical product configuration or a combination of education and experience.
• Experience working with customers, ideally in a pre or post-sales support role.
• Experience in eCOA, clinical trial, or healthcare software industry.
• Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting
• Familiarity with biomedical information resources (e.g. ClinicalTrials.gov, PubMed).
• Exposure to formal sales methodologies.
• Experience in a cloud-based computing environment.
Benefits:
• Flexible Work
• Competitive base salaries
• Annual performance-based bonus
• Stock options for employees, aligning personal achievements to Medable's success
• Comprehensive medical, dental, and vision insurance coverage
• Carrot Fertility Program
• Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
• Wellness program (Mental, Physical and Financial)
• Peer-to-peer recognition program, celebrating achievements and milestones
• Volunteer time off to support causes you care about
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