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Role Summary
Seeking a ServiceNow Developer for a remote, contract-to-hire position supporting high-impact initiatives for a U.S. government client. This role requires a highly skilled professional capable of developing and customizing ServiceNow applications and modules in a fast-paced, mission-driven environment. The successful candidate will collaborate across teams to deliver scalable solutions that enhance operational efficiency and data visualization.
Responsibilities
• Develop, customize, and maintain ServiceNow applications, modules, workflows, and UI policies.
• Build and optimize dashboards utilizing performance analytics and data visualization tools.
• Integrate Configuration Management Database (CMDB) with Tanium and automate software fulfillment processes.
• Support workspace modifications and enhance Service Catalog features.
• Collaborate with cross-functional teams to deliver scalable, efficient solutions aligned with project goals.
• Configure and support ITSM, ITOM, and other ServiceNow modules as needed.
• Automate software requests, including fulfillment processes such as Adobe approvals.
• Maintain and update ServiceNow integrations with third-party tools and connectors.
• Provide ongoing support and troubleshooting for ServiceNow applications and scripts.
• Document technical specifications and contribute to team knowledge sharing.
Qualifications
• 4–6 years of hands-on ServiceNow development experience, including coding and scripting expertise.
• Strong knowledge of ServiceNow modules such as ITSM, ITOM, SAM, HAM, and public sector digital services.
• Experience with Service Graph Connectors, Virtual Agent, UI Builder, Service Catalog, and Universal Request.
• Proficiency with Tanium and integration of CMDB data sources.
• Certified System Administrator (CSA) is required; Certified Application Developer (CAD) is preferred.
• Ability to work independently in a remote environment with excellent communication skills.
• Experience automating software fulfillment requests and managing performance analytics.
• Must be eligible to obtain and maintain a security clearance.
• Bachelor’s degree in Computer Science or related field is preferred.
Publishing Pay Range:
$60.00 - $65.00 hourly
This is a fully remote role and can be performed from an approved location.