Community Choice Credit Union is dedicated to helping its members achieve their desired life through meaningful connections and outstanding service. As a System Analyst I, you will act as a liaison between stakeholders and technology solutions, focusing on improving processes and managing projects to ensure successful system implementations and ongoing support.
Responsibilities
- Identify opportunities to enhance operational efficiency and improve business processes
- Partner with stakeholders to understand challenges and recommend effective solutions
- Support strategic initiatives through process improvement and automation opportunities
- Collaborate with stakeholders to gather and document business and user requirements
- Translate requirements into clear functional specifications for development teams
- Manage requirements throughout the project lifecycle and ensure alignment with business objectives
- Serve as the communication bridge between stakeholders, software developers, and third-party vendors
- Track project progress, communicate updates, and help ensure deadlines are met
- Participate in system implementations, upgrades, and enhancements
- Conduct testing to validate functionality, usability, reliability, integration, and performance
- Document testing activities and communicate results to stakeholders
- Follow Software Development Life Cycle (SDLC) and Change Management procedures to maintain system integrity
- Administer assigned systems and maintain user access, configurations, and system settings
- Develop and maintain reports and forms to support business operations
- Assist stakeholders with report requirements, design, testing, and implementation
- Review system releases and identify opportunities to improve efficiency through new features and automation
- Partner with cross-functional teams to integrate new systems and technologies
- Stay informed on system capabilities and emerging technology trends
Skills
- High School Diploma or equivalent
- 1-3 years of related experience in systems analysis, business analysis, system administration, project support, or a similar role
- Bachelor's Degree in Information Systems, Business, Computer Science, or a related field
Benefits
- Hybrid work arrangement eligibility
- Opportunity to work with a variety of business units and technologies
- Exposure to system implementations, process improvement initiatives, and enterprise-wide projects
- Collaborative culture focused on continuous improvement and innovation
- Career growth opportunities within a dynamic organization
Company Overview
Community Choice Credit Union specializes in e-Banking, mobile banking, insurance, financial tools, loans and investment services. It was founded in 1935, and is headquartered in Farmington Hills, Michigan, USA, with a workforce of 201-500 employees. Its website is https://www.communitychoicecu.com.