- Develop relationships with existing hospitals, labs, and customers
- Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
- Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
- Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
- Increase account penetration with orders for new and existing line of products and services
- Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
- Commit to travel as necessary for position and product line support
- Complete other special projects or assignments as requested
- Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
- Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
- Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
- Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
- Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
- Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
- Ensure other members of the department follow the QMS, regulations, standards, and procedures.
- Perform other work-related duties as assigned
- Bachelor's degree with a minimum of 5+ years of medical sales experience, 3+ years of which must be in medical device sales; or an equivalent combination of education and experience
- Sales or marketing background desired
- Strong clinical, technical, and organizational skills
- Ability to function in a busy, demanding, and competitive environment
- Outstanding verbal and written communication skills
- A collaborative teamwork environment where learning is constant, and performance is rewarded.
- The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
- A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).
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