Associate, New Verticals - Convenience Strategy & Operations

DoorDash is a technology and logistics company focused on empowering local economies. They are seeking two Associates for their Convenience Strategy & Operations team to drive customer acquisition, merchant performance, and operational excellence through strategic initiatives.

Responsibilities

• Identifying, validating, and launching high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base
• Partnering with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel
• Developing initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality
• Leading operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction
• Streamlining in-store fulfillment processes to improve efficiency and create a seamless experience for Dashers and merchant partners
• Developing and executing on programs that improve inventory accuracy and ensure real-time platform availability reflects in-store stock levels

Skills

• 1-3+ years of experience in a highly analytical and cross-functional environment (tech, operations, strategy, consulting, banking, or related experience)
• Completed Bachelor's Degree
• Ability to own the outcome of work product
• Entrepreneurial mindset with a bias for action
• Strong analytical skills, comfortable pulling data in SQL and building models in Excel
• Ability to solve problems from first principles
• Comfortable operating at both high-level strategy and detailed execution
• Ability to thrive in ambiguous, rapidly changing environments
• Energized by AI tools and actively experimenting with them

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• A mental health program
• Flexible paid time off/vacation, plus 80 hours of paid sick time per year for salaried roles
• Vacation accrued at about 1 hour for every 25.97 hours worked for hourly roles
• Paid sick time accrued at 1 hour for every 30 hours worked for hourly roles
• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

Company Overview

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