NewtonX is a B2B insights company trusted by the world's most innovative companies to make high-stakes decisions with confidence. The Client Delivery Associate role is designed for motivated individuals to connect clients with world-leading professionals and deliver high impact research projects that uncover insights for business challenges.
Responsibilities
- Facilitate connections between clients and experts through our marketplace
- Understand the granular needs of the clients and help them design their knowledge request
- Assess in detail the specific knowledge of the request and onboard them to the platform
- Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc
- Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX’s knowledge graph
- Learn new things, mentor and share knowledge with team members
- Be one of the first Client Delivery Associates in London, with responsibility of establishing best practices and client relationships
- Be a client partner, and ensure our client stakeholders maintain their trust in NewtonX as the go-to B2B research partner of choice
- Ultimately, you will be driving the core value of the company: connecting experts to clients. This foundational role will enable you to progress quickly within NewtonX towards commercial and/or operational leadership
Skills
- 0 - 2 years of professional work experience
- Have a bachelor's degree in relevant field of study
- You love challenging the status quo
- You enjoy solving problems. Take difficult challenges and provide creative solutions
- You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in Retail in Thailand)
- You think on your feet. When things change, you roll with the punches (no day is the same!)
- You enjoy team collaboration, communication, listening and advocating
- You communicate clearly, write well, succinctly and effectively your thoughts
- You enjoy work independently and efficiently with minimal direction and under pressure
- Smart, quick, thoughtful and resourceful problem solver
- A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service
Benefits
- Performance bonus
- Benefits package
- Career advancement and training opportunities
- Excellent medical, dental, and vision insurance.
- 401k match with immediate vesting.
- Health savings/flexible savings account, and pre-tax commuter benefits.
- Paid time off: vacation, holidays, sick, and parental leave.
- A diverse, collaborative, and positive culture where we invest in and celebrate each other's success (happy hours, team projects, and retreats).
Company Overview
The world’s leading businesses find their advantage with NewtonX. Make your next bold move with 100% verified B2B insights. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.newtonx.com/.