At arenaflex, we're on a mission to revolutionize the debt solution industry by providing innovative and compassionate services to individuals and businesses across Canada. With over 230 employees working tirelessly to help over 150,000+ Canadians get out of debt, we're proud of our legacy and committed to our vision of a debt-free future. As we embark on our next stage of growth and innovation, we're seeking a highly motivated and detail-oriented Data Entry Clerk to join our team. This role offers the flexibility to work remotely, and we're excited to welcome the right candidate to our dynamic and inclusive team.
**About arenaflex**
arenaflex is a leading debt solution provider in Canada, established in 1979. Our team of experts is dedicated to helping individuals and businesses overcome debt and rebuild their lives and businesses. With a strong commitment to customer-centricity, innovation, and growth, we're constantly seeking talented individuals who share our values and passion for making a difference.
**Position Summary**
We're looking for a skilled Data Entry Clerk to join our team, providing administrative support and maintaining accurate records in our databases. As a key member of our team, you'll play a critical role in ensuring the efficient administration of our files, responding to queries, and providing exceptional customer service. If you're a detail-oriented, self-motivated individual with excellent organizational skills, we encourage you to apply.
**Responsibilities**
As a Data Entry Clerk at arenaflex, your key responsibilities will include:
* Preparing documentation for filing and/or associated correspondence
* Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
* Responding in a timely manner to ongoing queries and requests from creditors and debtors
* Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation, and following up on complex issues where input and interpretation are requested
* Using Microsoft Dynamics CRM to extract file details and information
* Preparing and reviewing files for completeness and following up on outstanding documents
* Liaising with internal clients for clarification and issue resolution
* Organizing file documents in accordance with our naming protocols
* Calculation of income and surplus income obligations
* Understanding relevant legal requirements of multiple provincial jurisdictions
* Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value
* Creating all documents required for signature
* Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (OR)
* Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
* Maintaining client confidence and protecting operations by keeping information confidential
* Liaising with external clients for clarification or outstanding documents
* Electronic filing of statutory documents
* Preparing documents for DocuSign
* Reviewing amended proposals
* Other tasks may be assigned as necessary
**Qualifications**
To succeed in this role, you'll need:
* Experienced performing data entry with a proven high level of accuracy
* Extremely detailed-oriented
* Exceptional organizational and prioritization skills
* Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly
* Experience with Microsoft Dynamics CRM would be an asset
* Able to work independently and efficiently
* Strong written and verbal communication skills to convey information to others
* Good interpersonal skills to speak and deal effectively with other staff members
**Compensation, Benefits, and Perks**
As a valued member of our team, you'll enjoy:
* Flexible work arrangements
* Vacation and wellness days
* Extended health and dental coverage as well as a virtual doctor plan
* Employee Assistance Program and mental health resources
* Company matching retirement savings plan
* Financial support for professional development
* Annual company events
* Exclusive access to perks and discounts
**Our Culture at arenaflex**
At arenaflex, we're committed to creating an inclusive, diverse, and equitable workplace where our staff feel valued and supported. Our culture is built on a foundation of compassion, innovation, and growth, and we're proud to have a dedicated culture committee who organize events and recognize our staff's achievements. We're committed to taking action and delivering an exceptional experience for our clients, partners, and employees.
**Diversity, Equity, and Inclusion**
arenaflex encourages applications from all qualified candidates who represent the diversity of Canada. If you require any accommodations throughout the recruitment process, including alternate interview formats, accessible materials, or any other accommodations, we encourage you to contact us at
[email protected].
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to
[email protected]. We thank all candidates for submitting their application, however, only those selected for an interview will be contacted.
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