Helpdesk Administrator

SUEZ is committed to driving positive change for the environment and society. As a Helpdesk Administrator, you will support the procurement help desk function, ensuring compliance and enhancing customer experience.

Responsibilities

• Provide administrative support for our procurement help desk, following internal policies and compliance standards
• Manage supplier account administration and maintain accurate records
• Carry out User Acceptance Testing (UAT) for software updates to ensure smooth implementation
• Resolve queries positively and efficiently, delivering a great customer experience
• Work with the Procurement Support Desk Manager to improve processes and keep guides and instructions relevant

Skills

• Strong communication skills – written and verbal – with a customer-focused approach
• Confidence using Microsoft Office applications (Word, Excel, Outlook)
• A proactive attitude to learning and adapting to change
• Experience with Coupa or similar purchase-to-pay systems (advantageous but not essential)

Benefits

• Competitive pay
• Pension plans
• Health and wellbeing programs
• Learning opportunities
• Career development

Company Overview