Data and Performance Coordinator

Adjoin is dedicated to helping people find communities where they feel safe and respected, particularly focusing on individuals with disabilities and Veterans. The Data and Performance Coordinator will support the Quality Assurance program and manage data entry and reporting to ensure the effective operation of services provided to Veterans.

Responsibilities

• Provide assistance and support with Adjoin’s Quality Assurance program & Outcome Measurement System by:
• Gather documentation from each office
• Ensure that follow-up is taking place within each office
• Submitting Quality Assurance documentation to program management and the Quality Assurance Coordinator
• Provide assistance and support to ensure that all field surveys are sent out in a timely manner
• Distribute professional field surveys
• Compile and submit survey responses to program management and the Quality Assurance Coordinator
• Maintains the Critical Incident Reports and follow ups; submits to program management and Quality Assurance Coordinator
• Monitors electronic and hardcopy participant records; conducts regular internal audit reviews of files
• Prepares and sorts source documents, and identifies and interprets data to be entered
• Contacts preparers of source documents to resolve questions, inconsistencies, or missing data
• Data entry in the Homeless Management Information System (HMIS) of private participant information
• Compiles, sorts, and verifies accuracy of data to be entered
• Maintains an accurate and efficient internal records management system
• Monitors data quality via HMIS data quality reports, repository reports, and internal records review
• Prepares and submits monthly, quarterly and annual reports in an accurate and timely manner
• Maintains confidential information per policies and procedures
• Maintains professional working relationships with other staff members, HMIS administrators, technical assistance providers and other external contacts
• Performs all other job related duties as assigned

Skills

• 18 years of age or older
• High school diploma or its equivalent
• Computer literacy in Excel, spreadsheets, word processing, and database is mandatory
• He/she must be a proficient typist
• This position requires a special aptitude for accuracy, confidentiality, organizational skills, and good interpersonal skills
• Ability to follow instructions is critical to this position
• Ability to multi-task, manage time and meet deadlines is also an essential component of this position
• Demonstrated computer literacy and capability to maintain well-organized records and files
• Demonstrated ability to effectively navigate and maintain professional boundaries as custodian of confidential information
• Certification in an approved First-Aid and CPR class; or successfully complete an approved First-Aid and CPR class within 45 days of the date of hire
• He/she must be able to maintain records and files including alpha, numeric and chronological records, and be able to understand and follow oral and written directions
• Successful completion of pre-employment drug screen and background check
• Physical evaluations may be required dependent upon specific assigned duties or compliance requirements and may include a TB test and/or a lift and transfer test
• Occasional travel to Adjoin Imperial Valley Office

Benefits

• Competitive Medical Coverage
• Extremely generous retirement matching
• 100% Employer-paid long-term disability coverage
• 100% Employer-paid employee and dependent life insurance
• Employee Wellness program with fun incentives, prizes and chances to connect with your peers
• Mental health resources (EAP) with 5 free counseling sessions per year (for you AND your dependents)
• Volunteer program with paid volunteer hours for a cause of your choice
• Dental, Flexible Spending Account, paid time off, holidays, and more!

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